Talk to us about support.

Start with a short enquiry or send a full referral. Our intake team will review your information and contact you about the next steps.

Referral tracking

Tell us who referred you so we can keep the right people updated.

Your choice

Ask for a call first, or add funding and support details for an indicative quote.

Safe onboarding

Consent, support needs and risk flags are reviewed before any services start.

Save your answers securely for 30 days after your last save. Return using this browser to continue.

How would you like to start?

Tell us who to contact, what support you need and any safety information. You can add funding and care details now or discuss them with our team.

Participant namePreferred nameRepresentative / contact namePhoneEmailSuburb

Services requested

ReferrerSupport goals and useful contextSafety, medical, behaviour or crisis notes

Behaviours of concern or safety risks

Are there behaviours of concern, or safety risks to the participant or to workers, that we need to plan for? A manager reviews every answer other than "No" before support starts.

Add more information now

Complete what you know now. We’ll save it for the client’s plans so future changes only need an update.

Add care details

Upload your NDIS plan or helpful documentsOptional: upload your NDIS plan, referral notes, support plans, behaviour plans or other helpful intake documents.

How Vana Care handles this information

Vana Care collects the information on this form to assess whether we can meet the participant's support needs, prepare a quote and service agreement, plan safe onboarding and meet our NDIS provider obligations. You do not have to give it to us, but without it we cannot quote or arrange supports.

We may disclose it to the NDIA and the NDIS Quality and Safeguards Commission, the participant's plan manager or support coordinator, and treating health professionals — and to our own support workers who need it to deliver the supports. We do not sell it, and we do not send it overseas.

You can ask to see or correct what we hold, or complain about how we handled it, by emailing [email protected]. Our privacy policy explains the full process, including how to escalate to the Office of the Australian Information Commissioner.

I consent to Vana Care collecting and using this information for the purposes described above. (Required)I consent to Vana Care contacting the people listed on this form about this enquiry. (Required)